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- Special Offer! Free Chimenea with every Fireplace* -Saving you over £100
- Stores Direct are offering a Free Gardeco Chimenea with every Gallery fireplace whilst stocks last! The Chimenea has a retail price of £105 and features a cast iron open bowl for burning any type of fuel, is weather proof and comes with a lid and tool. * Free on all Stores Direct Gallery fireplaces over £400. Hurry, whilst stocks last...
To select your FREE Chimenea* click here.
- Installation Survey -See the areas we cover
- Stores Direct are pleased to announce we are now working with UK Installation And Maintenance Ltd who offer fireplace installation surveys throughout selected areas in the UK.
UK IAM are available for installation surveys and site inspections prior to the fireplace installation to help you choose the suitable fireplace for your requirements. UK IAM are fully trained and qualified with the relevant governing and inspection body, as well as being experienced in installing gas and electric fireplaces and fire baskets. UK IAM can also perform chimney tests, fit chimney flue liner and install twinwall flue systems where required.
- For more information on our fireplace installation survey service click here.
- Instant Price Beater Offer (Available on most products) Extra £10 off
- Stores Direct are the largest fireplace supplier with the cheapest online prices in the country. However, in the unlikely event you see our Gallery or Be Modern fireplaces or fires cheaper we will match that price plus offer an extra £10 off.
How to use the Price Beater: Simply enter the price you have seen with the website address, and press submit. You will receive an instant response.
- If the price we have beaten is not a like-for-like offer you will be contacted by one of our sales team and will be offered a refund. If the Price Beater banner does not appear on your required product, please phone one of our Sales team who will try to assist you. T&C's apply.
- Free Delivery / Product delivery times generally 7-14 working days*
- For all orders over £100 we offer a fantastic free delivery service to all UK mainland addresses. Off shore deliveries will incur a nominal charge. Any order under £100 will also incur a small fee.
- * Product delivery times are approximately 7-14 working days for all in-stock items. In the unlikely event that lead times are longer on out of stock items you will be notified within 48 hours with an approximate delivery schedule.
- Our Stoves and Fireplaces showroom is now open after its refurbishment. There are 100s of fires, fireplaces and stoves on display. We're open 7 days a week. Click here to find out more.
- 7 Day Money Back Guarantee
- Feel comfortable in the fact that you can order any of our online products and within 7 days send them back to us if you do not like them, and get a full refund.
- Secure Shopping
- All personal details that you give us are securely stored. We will never supply or sell any customers details to any outside organisation. We do not store any credit or debit card details. All credit and debit card details are encrypted using 128 bit SSL (Secure Socket Layer) encryption and sent using a secure server.
- Full Manufacturers Guarantee
- All our products carry a minimum 12 months manufacturers guarantee, some longer.
This does not affect your statutory rights as a consumer.
- Enduring Business
- Stores Direct has been operating as a business for nearly 10 years with a large and expanding national customer base, we always strive to offer good quality products at the right prices always backed with our specialist advice and great customer service.
- Included in Fast Track 100
- Stores Direct are extremely proud to be featured in the 2009 Virgin Fast Track 100. The Sunday Times Virgin Fast Track 100 is a business league table which ranks Britain's one hundred private companies with the fastest growing sales over the previous three years.
- Telephone & Email Customer Service
- Speak to one of our highly trained Customer Services team 7 days a week on 01484 43 43 20. Our phone lines are open 8:30am to 5.00pm from Monday to Friday, 9.00am to 4.00pm on Saturday, and 11:00am to 3:00pm on Sunday, We have specialist advisors for each of our departments. Email us on firstname.lastname@example.org
At Stores Direct we want all our customers to feel comfortable that when they purchase from us the goods are high quality at the right price and that every transaction we process is always safe and secure. Here is a list of some of the offers that are currently avaiable across the store giving you every reason to buy from the Fireplaces department in Stores Direct.
All offers are subject to our Terms & Conditions